Privacy Policy

Privacy Policy

White Swan Immigration Consultants (“we,” “us,” “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information during and after your Initial Consultation and in connection with our services.

1. Information We Collect

In the course of scheduling and conducting your Initial Consultation, we may collect personal information that you provide, including but not limited to:

• Contact details (name, phone number, email, address).
• Personal identification details related to immigration matters (e.g., date of birth, nationality, marital status, work or study history).
• Information and documents you voluntarily provide about your immigration status, history, or future goals.
• Payment information for processing consultation fees.

2. Purpose of Collection

We collect your information to:

1. Schedule, conduct, and follow up on your Initial Consultation.
2. Review your immigration situation and provide general information and guidance.
3. Respond to your permitted follow-up questions within the scope of the consultation.
4. Maintain internal records as required by professional standards and regulatory compliance.
5. Process payments and manage billing.

We do not use your information for marketing purposes without your express consent.

3. Confidentiality & Limited Use

• All personal information and documents you provide remain strictly confidential.
• Your information will only be used for the purposes of your consultation, unless you later retain us under a separate written agreement for further services.
• Your information will not be shared with Immigration, Refugees and Citizenship Canada (IRCC), the Canada Border Services Agency (CBSA), or any other third party unless:
  • You provide written consent; or
  • We are required by law or regulation.

4. Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.

5. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, regulatory, and professional record-keeping obligations.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw your consent for certain uses, subject to legal or contractual restrictions.

Requests can be submitted in writing to the contact information below.

7. Payment Information

When you make payments for consultations, your payment details are processed securely. We do not store full credit card information.

8. Compliance & Professional Obligations

Younus Noman Safdari is a Regulated Canadian Immigration Consultant (RCIC) and a member in good standing of the College of Immigration and Citizenship Consultants (CICC). We are bound by its By-law, Code of Professional Ethics, and Regulations, which require strict confidentiality and responsible handling of client information.

9. Governing Law

This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

White Swan Immigration Consultants
Attention: Younus Noman Safdari
Cell: +1 778 772 7865
Email: info@wsic.ca